INFORMATION WE COLLECT FROM YOU
For every unique visit to our website we will collect information from you. This information typically includes your name, company name if applicable, postal address, delivery address, email address and phone number. This information is collected to allow us to contact you about an enquiry or an order.
We may also obtain information via cookies with regards to your use of our website.
If an account is opened, or an order is placed, our standard terms and conditions may also become applicable.
WHAT WE USE THIS INFORMATION FOR
Unless you select an “opt-out” option for marketing purposes, we may use the information you provide for the following:
- to respond to your enquiry
- to process your order
- to process and manage your account
- to inform you of any changes of policy or product offering
- if the email address provided is a business address – we may contact you at any time to update any aspect of our products and / or services
- if selected – to keep you informed of special product offers
- if selected – to keep you informed of new product ranges or services
There is an unsubscribe link available throughout our website should you wish to no longer receive our communications.
HOW WE PROTECT YOUR INFORMATION
We store all information in a national, highly secure, data farm in the UK. Your information is never transported outside of the UK and is only used for contact with suppliers of product in support of your enquiry or order.
We do not make any personal details available to anyone outside of Thistle Timber & Building Supplies for marketing purposes, unless you have clearly authorised this.
As a merchant supplier, we may pass your information to our own suppliers in order to fulfil your enquiry and / or order. However this will only be the information they need to deliver the service we have requested from them on your behalf. Suppliers are prohibited from using this information for any other purpose.
In the unlikely occasion that legal requests are made by a court or other law enforcement agencies for your information, if we have no choice then we may have to disclose it.
DATA PROTECTION ACT
With regards the new General Data Protection Regulations (GDPR), we are currently checking and changing all of our compliance to ensure we store and dispose of data in a matter compliant with the GDPR.